Bank Of America Customers Reporting System Outages, According To DownDetector

Bank of America customers reported that they had issues accessing their account balances on Wednesday, according to DownDetector.

Wednesday, October 2nd 2024, 2:11 pm

By: CBS News


Bank of America customers reported problems accessing their online accounts on Wednesday, with some saying they were unable to sign in and others reporting they were able to log on but were startled to see their balances at $0. 

Reports of outages at Bank of America began shortly after noon Eastern Time, according to DownDetector, which tracks problems at websites, internet other companies. By 3 p.m., about 5,000 customers at the bank had reported problems to DownDetector.

Bank of America didn't immediately respond to a request for comment.

"Anyone else showing $0 in their Bank of America accounts currently?" one user wrote on the company's X help account. 

"There's some kind of glitch on the Bank of America website that shows $0 in all accounts and honestly I think they owe everybody some cash for pain and suffering because that was extremely stressful for a second there," another customer wrote on X.


Bank Of America Outage ReportsImage Provided By: DownDetector

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