Bank of Oklahoma outage impacts customers: When systems could be restored

The Bank of Oklahoma says a major outage is affecting several of its systems, including mobile banking and debit card transactions.

The disruption stems from an issue with one of the bank’s service providers in Little Rock, Arkansas, which also impacted 26 other banks.

What Caused the Bank of Oklahoma Outage?

In a statement Thursday morning, BOK Financial said:

"We continue to work through issues related to the outage at a service provider that has impacted 26 other banks. Our teams worked through the night and continue to work to process client transactions offline while the provider resolves the issues. The outage is impacting ExpressBank, our centralized phone bank. Clients can, however, contact or visit their nearest banking center for assistance. On behalf of our clients, we are deeply frustrated with this situation and committed to making sure your transactions are processed quickly, accurately and securely when systems are back online.

When Will Bank of Oklahoma Systems Be Restored?

The bank says it expects all systems to be fully restored by mid-day Thursday.